Job Title: Workday Consultant
Contract Duration: 5 months, possible extension
Work Arrangement: Remote
Pay Rate: $60-63/hour
Note: US citizen and GC holders only for this role
Responsibilities
- Provides customer consulting and best practice guidance independently 70% of the time
- Configures and administers systems 30% of the time
- Manages vendor relationships independently 80% of the time
- Supports and maintains vendor relationships as DSC (Designated Service Contact)
- Conducts RCA (Root Cause Analysis) research and resolution by providing solution options and effort estimations.
- Completes data analysis and validation across systems and processes
- Provides technical support for HR Applications including updating help desk scripts and self-service knowledge articles
- Manages customer and stakeholder relationships and expectations to achieve project initiatives
- Coordinates with vendors for resolutions and enhancements
- Ensures data integrity and stability of the HR Ecosystem
- Guarantees government regulations impacting HR systems and processes are implemented
- Consulting
- Provide subject matter expertise to customers by advising customers on industry standards and leading best practices
- Contribute to product feature prioritization and technology roadmaps
- Utilize tools to map processes and identify fits and gaps
- Provides guidance, consulting, and best practice approaches for customer requests
- Participates in system architecture design/consulting with assistance from lead/management
- Project Management
- Manages moderate to complex project initiatives with moderate lead/management oversight
- Manages small to medium project initiatives independently
Required Job Qualifications
- Extensive Experience in Workday Compensation and Advanced Compensation
- Bachelor’s degree + 4 years’ experience in HR, IT or Cloud Based Solutions OR Technical Certification and/or College Courses + 6 years’ experience in HR, IT or Cloud Based Solutions OR 8 years’ experience in HR, IT or Cloud Based Solutions
- Possess ability to manage workload, manage multiple priorities, and manage conflicts with customers/employees/managers and execute deliverables as required
- Experience managing moderate to complex projects
- Experience in customer consulting
- Experience in cloud-based technologies (SaaS / IaaS / PaaS)
- Experience in application configuration
- Experience in application / product feature design
- Experience in supporting and stabilizing system performance management
- Experience in managing system change request and configuration prioritization
- Experience in gathering business requirements and translating into technical documents
- Problem solving /analytical thinking
- Creative thinking
- Ability to execute
- Rapid prototyping
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