Position: Quality Audit Specialist
Location: Onsite/hybrid in Downtown Chicago, IL
Job Description:
- Responsible for ensuring the audit and review of electronic clinical records to ensure they accurately reflect medical record documentation to meet regulatory and accrediting compliance mandates.
- Oversight and review of the abstraction/extraction process of clinical data from Electronic Medical Records (EMRs)
- Auditing supplemental files supplied by providers and vendors for HEDIS, Quality Rating System (QRS) and other quality measures; identifying areas of opportunity to improve documentation and audit outcomes.
- Impacts the integrity of the Medical Record validation process and HealthCare Effective Data & Information Set (HEDIS) Reporting.
- This position significantly contributes toward the achievement to maintenance of accreditation with national accreditation agencies.
Qualifications:
- Understanding of NCQA, HEDIS quality measures, and code value sets.
- Conducts clinical validation on incoming supplemental data files.
- Maintains standard operating procedures (SOPs), user guides to reflect accurate and updated processes
- Educates internal and external stakeholders (e.g., providers, vendors) in supplemental processes
- Supports clinical validation during the onboarding process including primary source verification (PSV) during official/mock audits.
- Conducts analysis and investigation on inquiries related to medical records data collection tied to technical specifications
- Collaborates with technical staff in performing research and assist in data analysis
- Maintains productivity level with less than a 5% error rate in record abstraction and data entry on an ongoing basis.
- Strong proficiency with tools, language MS Office Suite: MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
- Familiar with HIX (Health Insurance Exchange), EMR (Electronic Medical Record), EHR (Electronic Health Record) types of data collection.
- Apply structured auditing criteria to abstract medical records, follow defined procedures for saving approved medical record documentation and accurately enter the results of chart audits
- Maintain complete confidentiality of company related business.
- Maintain effective communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.