Hardware Engineer
Location: New Albany, OH
Schedule: Monday-Friday | 7:30 AM-4:00 PM (1st Shift)
Work Arrangement: Onsite
Duration: One-year Contract with potential for extension
About the Role
We are seeking a Data Center Infrastructure Technician to support critical data center operations in a large-scale enterprise environment. This role is responsible for maintaining onsite data center infrastructure, responding to operational incidents, supporting installations and moves, and ensuring the reliability of mission-critical systems. The ideal candidate combines hands-on data center experience with strong troubleshooting, documentation, and communication skills.
Key Responsibilities
- Monitor and respond to onsite operational risks, incidents, and high-priority issues.
- Troubleshoot data center infrastructure problems and manage incident queues.
- Support shift turnover activities, media processing, and vendor escorting.
- Assist with data center and data room power-down events.
- Work closely with Product Owners, Service Owners, and Subject Matter Experts to implement infrastructure-related requirements.
- Support OSI Layer 1 infrastructure design, implementation, and documentation efforts.
Required Qualifications
- 1-3+ years of experience deploying and maintaining complex data center environments, including new facilities, renovations, or expansions.
- Understanding of copper and fiber optic cabling, including both indoor and outdoor cable plant environments.
- Knowledge of enterprise infrastructure technologies, including:
- LAN, WAN, and SAN environments
- Firewalls
- Windows, Linux, and UNIX servers
- Storage systems
- Wireless technologies
- Distributed Antenna Systems (DAS)
- Familiarity with EIA/TIA, IEEE, NEC, and ISO standards related to data centers and structured cabling.
- Strong troubleshooting, documentation, and organizational skills.
- Excellent verbal and written communication abilities.
- Ability to collaborate effectively with internal teams and external vendors.
- Self-starter with a strong team-oriented mindset.
- Bachelor’s degree in computer science, Information Systems, Networking, Telecommunications, or a related field, or equivalent professional experience.
Why Join?
- Opportunity to work in a large-scale enterprise data center environment.
- Hands-on exposure to critical infrastructure projects and technologies.
- Collaborative team focused on innovation and operational excellence.
- Potential for contract extension and long-term career growth.
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