Location: Las Vegas, NV
Pay Rate: $18.00 – $19.00/hour
Schedule: Monday – Friday, 9:30 AM – 6:00 PM
Duration: Extension every 3 months
Job Summary
We are seeking a Warehouse Support Specialist to support daily warehouse and distribution operations. This role serves as a key point of contact for shipment inquiries, order status updates, inventory support, and internal customer requests. The ideal candidate is detail-oriented, organized, and committed to providing excellent customer service in a fast-paced warehouse environment.
Responsibilities
- Support warehouse operations across multiple functional areas.
- Handle escalated internal calls and requests from purchasing and help desk teams.
- Monitor and respond to requests received through email and ServiceNow.
- Assist with inventory management and distribution of warehouse supplies.
- Coordinate internal customer requests and deliveries.
- Research shipment issues, order status inquiries, and distribution-related questions.
- Maintain accurate records and provide operational support as needed.
- Follow warehouse procedures, policies, and safety standards.
- Perform housekeeping duties, including recycling cardboard and packaging materials and maintaining a clean work environment.
Qualifications
- High School Diploma or GED required.
- 0–2 years of warehouse, logistics, inventory, distribution, or customer service experience.
- Strong verbal and written communication skills.
- Excellent problem-solving and analytical abilities.
- Detail-oriented with strong organizational skills.
- Ability to work independently and as part of a team.
- Basic computer proficiency, including email and data entry.
Preferred Experience
- Inventory control and warehouse operations.
- Shipping and receiving experience.
- Experience with RF scanners or inventory management systems.
- ServiceNow or ticketing system experience.
- Customer service or operations support background.
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